NCSL Staff Directory

As NCSL's lead systems architect, Chris Csanyi focuses on the technical and infrastructure systems that are used every day for NCSL members and staff. Csanyi has 20 years of experience staying on top of technologies that can help NCSL’s mission moving forward. He is an alumnus of Appalachian State University, with degrees in information systems and management.

As the chief information officer, Feray Baytok oversees all systems, hardware, network, security, technical resources and processes in use at NCSL to ensure they deliver outcomes that support the organization’s mission. She has 30 years of experience leading strategic, technical and management initiatives—from information security to member experience—while mitigating threats and maximizing productivity. She is dedicated to aligning and leveraging emerging technologies for NCSL's transformation.

As a support specialist in NCSL’s Information Technology Department, Jarrett Austin provides triage services and support and technical assistance to staff. Austin comes to NCSL with experience in troubleshooting technology issues at a hardware and software level, training users of technology and customer service. He is dedicated to expanding the adoption of technology in the workplace and promoting an environment that allows users to realize their full potential while better utilizing their technological tools.

As data analyst, Leanne Reed works with all NCSL staff. She has over 16 years of experience in the IT field. She is dedicated to providing support to the organization so that we can continue being a source of excellence to the state legislatures.

Lilli Bishop supports the IT department with complex troubleshooting, systems management, security, automation and cloud infrastructure. Bishop has more than nine years of experience in IT support and administration in multiple industries. She hopes to bring her experience and broad IT exposure to NCSL and help the team take technology to the next level.

As the system specialist, Meg Andrews works with NCSL staff concerning all aspects of the member database. Prior to joining NCSL, Andrews worked in the nonprofit world and has more than 15 years of experience in database systems, nonprofit and government relations work, staff training and procedural implementation. Andrews is dedicated to the NCSL mission and believes in the positive impact of the organization.

As human resources coordinator, Michelle Kelton assists with day-to-day operations in the HR department. Kelton has contributed to the NCSL HR team since 2015, developing her ever-expanding role as a human resources professional. Dedicated to the HR team, she enjoys working with others to make NCSL a great place to work.

As software product coordinator in the information technology department, Steve Holz-Russell supports NCSL staff in the use of applications that help them do their work. Previously, Holz-Russell managed the district-wide student computer program for Denver Public Schools. He is passionate about providing excellent customer service to NCSL staff so they can effectively serve the needs of state legislatures.

As director of facilities, Tim Lucero heads the Building Operations and Central Services departments. He came to NCSL with more than eight years’ experience working with UBS Telecommunications and Mobil Oil Corp. At UBS, he received training and certifications that allowed him to install and repair digital and analog telephone systems. At Mobil Oil, he worked in the oil and gas and mining/coal divisions. While at Mobil, he coordinated the central services operations and worked with a team from Northern Telecommunication to design, install and manage a new phone system for its 375 staff members. He eventually became the last person employed with the mining/coal division and was directly responsible for liquidating all of its property before his departure.